Shipping policy

2.Shipping Locations and Destinations

Our products are available for international shipping. Our goal is to ensure smooth delivery and cover a wide range of locations. The areas covered by our shipping services include [Europe, United States, Japan, Middle East, Southeast Asia, China].

3.Shipping Methods and Fees

We offer air freight or sea freight express delivery options. Specific shipping methods and fees will be clearly outlined at the time of checkout. Shipping fees will vary based on your order total, delivery address, and the selected shipping method. Prior to checkout, you will have the opportunity to review the shipping fee details. Currently,  You can contact our business contact at [lijun@cyanpuppets.com] for more information.

4.Delivery Times

Delivery times depend on your geographical location, the chosen shipping method, and the availability of inventory. Typically, we aim to arrange shipment as soon as possible after receiving an order and provide estimated delivery times. Please note that international shipping may take longer, so please take this into consideration.

5.Shipping Tracking

We offer shipping tracking services, allowing you to track your order at any time. Once your order has been shipped, you will receive a confirmation email containing tracking information. This information will enable you to stay updated on the status of your delivery.

6.Return Policy

We want you to be satisfied with our products and services. If you encounter issues with product functionality due to non-human factors or manufacturing defects, we will provide repair or replacement services. You can contact our business contact at [lijun@cyanpuppets.com] for assistance.